December 3, 2019
  • 7:30 AM
    Breakfast and Registration
  • 8:15 AM
    Opening Comments from the Chair
  • 8:30 AM
    Data Analytics Maturity:
    Best practices in transitioning from integration to maturity to optimize clinical and organizational decisions
    Tara Coxon
    Vice President and CIO, St. Joseph’s Healthcare Hamilton

    Incorporating data analytics into your organization is a long-term commitment. Prepare your organization by applying strategic solutions to move from adoption to maturity. Source best practices to:


    • Improve your employee adoption of data analytical tools and success
    • Advance your organizational strategy from integration to maturity
    • Create a roadmap to ensure success along your initiative


    Build best practices into your data analytics strategy from the beginning through maturity

  • 9:15 AM
    Case Study: Alberta Health Services
    Lessons learned on the implementation of surgery analytics and inpatient and outpatient insights
    Monica Hess
    Program Manager, Surgery Data and Analytics, Analytics (DIMR), Alberta Health Services

    Although it is still ongoing, Alberta’s initiative to expand surgery analytics has been a major shift in how patients are managed. Ensure you stay current on the key developments of Alberta’s implementation processes, and how they may impact surgery and patient care going forward. Source practical tips to:

    • Plan and prepare patients for day surgery in more varied proceedures
    • Create buy in from various parties, and continue to engage them through the process
    • Proceed over the next year(s) with various stakeholders

    Learn how Alberta is using surgical analytics and how you can follow their lead

  • 10:00 AM
    Morning Break

    Interact with conference speakers and fellow attendees. Secure important new business contacts and talk about crucial developments in your field.

  • 10:30 AM
    Case Study: The Royal (Ottawa)
    Data accuracy: How to ensure captured data is correct and actionable to meet your organization’s digital analytics goals
    Henna Hussain
    Decision Support Coordinator, The Royal Mental Health

    The Royal spent the last two years educating their teams to trust their collected data because data accuracy is the foundation of establishing the culture change necessary for your shift to digital. Create an action plan for isolating, correcting, and preventing further data inaccuracies to establish trust among your health care teams. Create an action plan to:

    • Understanding the various root causes of data errors and how to address them
    • Establishing systems and protocols to mitigate data entry through human error
    • Educating staff to undertand and trust data, but also how to be suspicious of it

    Ensure your organization develops a robust action plan to protect the integrity of your captured data

  • 11:00 AM
    Partnerships, data security and sharing agreements: How organizations are building better and more secure data pools through partnerships to improve actionable insights
    Shirley Fenton
    Vice President and Director, National Institutes of Health Informatics Canada
    Bob Gordon
    Executive Director, Canadian Cyber Threat Exchange (CCTX)
    Anna Malenkov
    Program Manager, Data Services, Strategies and Partnerships Branch, Community and Health Services, The Regional Municipality of York

    There is clear legislation on data sharing, but there are also protocols in place to ensure the legitimate sharing of data. Through improved data sharing you can amass larger pools of important data that can improve patient care and decision making on many levels. Build new best practices to:

    • Protect data and patient privacy though better cybersecurity
    • Establish protocols for needs of various forms of data
    • Build effective partnerships agreements and what they should entail
    • Engage the most appropriate and relevant organizations for agreements

    Discuss your available options for building better data pools through improved data sharing agreements

  • 11:30 AM
    Thought Leadership
    Building Improved Predictive Analytics Through Machine Learning and Artificial Intelligence
    Peter Jones
    Industry Lead – Canadian Healthcare, Microsoft Canada Co
    Artificial Intelligence and machine learning are making significant inroads in healthcare, with common predictive models highlighting patients most at risk, improving clinical decision support at the point of care, automating routine clinical tasks, and improving population health management. Gain valuable insights to prepare your organization for more precise decision support. Take away your blueprint to:
    • Creating lasting impact on your organization and patient outcomes
    • Model your success on actual success stories in machine learning and Artificial Intelligence
    • Deliver results in both clinical and operational settings
    Be on the leading edge in healthcare improvement through a robust ML and AI program
  • 12:00 PM
    Networking Luncheon

    Join the conference speakers and your peers for a relaxing lunch.

  • 1:00 PM
    Case Study: Unlock your Data Potential
    Harmonizing your data and management structure to drive accountability
    Deanna Rothwell
    Director, Analytics, The Ottawa Hospital

    The Ottawa Hospital is one of Canada’s largest learning and research hospitals, and an innovator in data warehousing and the development of business intelligence tools. Using the example of patient experience results, the Ottawa Hospital will demonstrate how they are driving value and accountability at the operational and clinical levels by aligning outcomes to a service line management structure.  Create a roadmap for:

    • Building an analytical framework that ties accountability metrics to the physician and administrative hierarchy
    • Embedding an accountability culture in your institution using cascading metrics
    • Promoting physician engagement and uptake of the results by leveraging the recredentialing process

    Take away strategies for realigning your organization to improve patient outcomes and building reporting platforms that reflect organizational hierarchies.


  • 1:30 PM
    Case Study: Mackenzie Health
    Approach Data as a Valued Asset to Gain Insights and Take Action to Achieve Defined Patient Improvements
    Dr. Victoria Chan, MD, FRCPC, DABSM
    Deputy CMIO, Lead Physician EMR, Director for Clinical Utilization and Analytics Information, Communications and Automation Technology (ICAT), Mackenzie Health

    Mackenzie Health, a recent Davies Award for Enterprise winner, has used data to transform how they deliver services, lowering HACDI rates and door-to-needle time for strokes. Transform the way you use data to support next-generation technology. Gain practical insights into:

    • Creating a foundation for artificial intelligence and machine learning
    • Building the basics for predictive analytics to improve patient outcomes
    • Translating data into actionable information to produce measurable improvements in patient outcomes

    Create a data future in your organization to become a next generation healthcare leader

  • 2:15 PM
    Panel: Data standardization
    How to best develop a country-wide standard to better integrate healthcare data
    Lori Lennox
    Business Strategy and Analytics, Canadian Medical Protective Association
    Shirley Fenton
    Vice President and Director, National Institutes of Health Informatics Canada
    Ian Joiner
    Manager, Health Networks, BORN ONTARIO
    Sunny Choi
    Decision Support Consultant, Mackenzie Health

    There are many different data standards across the country, adding more confusion and uncertainty when it comes to analyzing data, and predicting outcomes. But organizations must establish data standards to ensure everyone reads the data in the same manner. Join this in-depth discussion on data standardization as we address:


    • The importance of standardization and what it means for better analytic in healthcare decision making
    • Which organizations are leading the initiative, and the current status of establishing data norms
    • How to best establish a country-wide data standard to ensure universal literacy of the data


    Gain a better understanding of the current and future prospects of a national data standard and how you can respond

  • 3:00 PM
    Developing improved predictive analytic models to anticipate and respond to future challenges

    One of the most exciting aspects of data analysis is the ability to create robust predictive analytics. Determine how you can improve diagnoses, treatments, and operational effectiveness based on predictive analytics. Source practical tips to:


    • Understand what predictive analytics is, and what it can and can’t do
    • Develop an action plan on which data to collect, and how it will be collected
    • Create the capacity to capture and analyze more data


    Prepare for the future by developing your own predictive analytics modeling program


  • 3:15 PM
    Afternoon Break

    Connect with conference speakers and fellow attendees. Secure important new contacts and talk about crucial developments in your field.

  • 3:45 PM
    Leveraging Real Time Data to Improve Your Healthcare Responsiveness
    Peter Jones
    Industry Lead – Canadian Healthcare, Microsoft Canada Co
    Farah Jivraj
    Head, Market Access, Biogen
    Nicolas Theodoric
    Manager, Utilization and Analytics, Mackenzie Health

    Data lag creates issues in any analytic process but in healthcare real time data is can have critical implications. Amplify your decision-making speed to improve patient outcomes. Gain new insights on how to:

    • Begin a real-world data program that benefits both the organization and the patient
    • Integrate real time data into your processes to maximize response times
    • Reduce your team communication barriers to provide effective healthcare service
    • Maximize your data capture opportunities and integrate more relevant patient data

    Integrate your real time data into actionable insights to improve your delivery of care.

  • 4:45 PM
    Conference Adjourns to Day Two – Evening Cocktail Reception

    Don’t miss this exclusive end-of-day gathering with conference speakers and attendees! Unwind, mingle and build relationships that will benefit you in the years to come. Bring your business cards.

December 3, 2019
December 4, 2019
  • 7:30 AM
    Breakfast and Registration
  • 8:15 AM
    Opening Comments from Chair
  • 8:30 AM
    How to develop a data analytics program to improve data literacy and quality of care
    Vincci Tang
    Deputy CFO and Director of IT and Decision Support , Ontario Shores Centre for Mental Health Services

    Improvements in treatment is a major focus of any data analytics program. Alongside this should be measurements that assess quality of care, from patient experience to positive outcomes. Take away practical solutions to:


    • Understand what data literacy means, and how to begin a program to gain improvements in quality of care
    • Apply measurement criteria that is reasonable but effective
    • Create a dashboard that benchmarks your quality of care program


    Gain actionable insights into how you can develop and deploy a data analytics program to improve data literacy and quality of care

  • 9:15 AM
    Change and culture: How to build a data-driven culture centred around patient outcomes
    Scott Wells
    Director, Information and Analytic Services, eHealth Saskatchewan
    Sharon MacSween
    Director, ICAT - Mackeznie Health

    The future of health care is going to be a mix of technology and human-centred interactions. To respond, healthcare organizations must place more emphasis on data analytics, and the deployment of more technology to feed algorithms. Source your plan of action to:


    • Build your system to collect the right data now with an eye for the future
    • Build a work culture that prioritizes data-driven decisions centred around patient outcomes
    • Create a data-literate culture that can read, understand and interpret patient data
    • Leverage demonstration projects to build engagement and propel your organization toward a more data-driven culture


    Determine what you must do now to transition into a more data-centric culture

  • 10:00 AM
    Morning Break

    Network with conference speakers and fellow attendees.

  • 10:30 AM
    Case Study: OLTCA
    Creating the culture necessary improve physician engagement across the healthcare industry
    Tammy Arntson
    Corporate Director, Strategic Analytics and Data Collection, Covenant Health
    As the front-line workers who engage with patients, diagnose, and make the necessary treatment decisions, physicians play a fundamental role in the capture and use of relevant patient data. But it is essential to create their buy in as an essential component of any data analytics program. Take away solutions to:
    ·Build rapport with the physician community to ensure engagement, from private practices to hospitals
    ·Understand how physicians make treatment decisions to better integrate their practices into your systems
    ·Establish how treatment guidelines are deployed on a patient-by-patient basis
    Build your engaged physician culture to maximize your data analytics program
  • 11:15 AM
    Improving Data literacy to Improve Your Data’s Value and Increase its Actionability
    Eric Sutherland
    Executive Director, Data Governance and Strategy, CIHI

    Effective analytics starts with improved data literacy. Yet, there is still confusion on what organizations need to do to not only capture the necessary data, but how to mobilize it. Bolster your analytics program by improving your organizations’ data literacy:

    • Establish clear goals and boundaries for determining what your data should accomplish
    • Create an action plan for educating teams on appropriate data acquisition and use
    • Understand the ‘power plant’ of data and information management

    Develop a robust plan for improving your organization’s data literacy

  • 12:00 PM
    Networking Lunch

    Join the conference speakers and your peers for a relaxing lunch.

  • 1:00 PM
    Case Study: Sunnybrook Health Sciences Centre
    Form a scalable and effective healthcare analytics team to maximize efficiency and gain new insights
    Wendy Li
    Manager, Sunnybrook Health Sciences Centre

    Data is transforming how we deliver health services, but it’s largest transformation will occur when it can be reliably scaled. Expand your data capabilities by scaling your analytic program. Achieve a step-by-step action plan to:

    • Improve your ability to scale your data analytics capabilities
    • Deploy more data across more departments to more effectively store and manage large amounts of data
    • Ensure your data programs have the capacity to scale as they grow

    Capitalize on Data as a Service to scale your data analytics operations.

  • 1:45 PM
    Interactive Session: Birds of a Feather

    Gain insights from your industry peers and benchmark your organization against others in this interactive session. Delegates will be divided into informal discussion groups based on their areas of interest.

    “Flock together” to brainstorm innovative approaches to your most pressing challenges.

  • 2:15 PM
    Afternoon Break

    Connect with conference speakers and fellow attendees. Secure important new contacts and talk about crucial developments in your field.

  • 2:45 PM
    Assessing Information Governance (IG) at Niagara Region Public Health (NRPH)
    Sinead McElhone
    Surveillance and Evaluation Manager, Niagara Region Public Health
    Niagara Region Public Health carried out a comprehensive IG maturity assessment which reviewed NRPHs electronic health information, metadata management, data governance, data standards, data quality and policies and procedures underpinning these areas. Understand how NRPH’s IG holistic assessment has provided tangible recommendations to improve the management and quality of their health information and data assets.
    • Review the results of the IG assessment
    • Understand how the IG recommendations were integrated into an Roadmap with short, medium and long term outcomes
    • Create an action plan for developing your own IG assessment
  • 3:30 PM
    Case Study: North York General Hospital
    Measurement and metrics: Learn how to better measure patient outcomes and benchmark against industry leaders
    Christo El Morr
    Associate Professor of Health Infomatics, YORK UNIVERSITY
    Susan Woollard
    Vice President Clinical Services Chief Nursing Executive, NORTH YORK GENERAL HOSPITAL

    Each healthcare provider is at a different stage in their analytical development. It is therefore essential to begin a robust program of measurement and metrics to ensure that outcomes are in line with industry norms. Create an action plan to:


    • Establish benchmarks in the industry and graphing your status
    • Address data gaps early to successfully deliver more accurate performance outcomes
    • Develop better metrics to ensure you are measuring for the right outcomes
    • Determine the role of AI in developing your measurement and metrics


    Delve into the intricacies of measuring your outcomes and developing industry metrics



  • 4:15 PM

    Review your take-aways from the day’s learnings. Attendees will

    discuss their plan for their return to the office:

    • What will you stop doing?
    • What will you start doing?
    • What have you successfully benchmarked and will continue doing?

    Confirm your take-aways from the first day of the conference.


  • 4:30 PM
    Conference Adjourns
December 4, 2019